There are a few different reasons why you may want to remove a print job from the queue. Foremost, you might have noticed that jobs aren’t printing through a Windows or macOS print server, and the print queue is in error.
The print queue is in error — Maybe there’s a print job in the queue that is mysteriously stuck in a state of “ Spooling ” or “ Printing ”, that’s preventing other jobs from printing. It’s worth digging into the root cause, which might be driver-related; see our article Improving Windows Print Spooler stability . However, deleting the stuck job might be a quick fix. You sent a print job by mistake — Maybe you sent the wrong print job to the wrong printer, you tried to print too many copies, or you caught a typo after hitting ‘Print’ and you want to fix the mistake before it prints out. Whatever the reason, here’s how to clear print jobs from a queue on Windows, macOS, or within PaperCut NG/MF.
Remove a print job from a Windows queue Click the Windows icon, then go to Settings > Bluetooth & Devices > Printers & scanners. Select the printer in question, then click Open print queue. Click the three dots, then select Cancel all. Remove a print job from a macOS queue Click the Apple icon, then go to System Settings > Printers & Scanners. Select the printer, then click Printer Queue. Click the job in question, then select Remove Job. Remove a print job in PaperCut NG/MF Whether you’re an end user or an admin, there are a couple of ways to cancel jobs from PaperCut NG or MF. Cancelling a print job this way will also remove it from the queue on the user’s computer or print server.
Cancel a job in PaperCut NG/MF as a user Log in to the user web interface . Click Jobs Pending Release. Find the job you want to delete and click Cancel. Cancel a job in PaperCut NG/MF as an admin Log in to the admin web interface . Click Printers. Click the Jobs Pending Release tab. Find the job you want to delete and click Cancel.
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