If you are using Cloud Print on a Mobility Print server version earlier than v1.0.3770, you will need to upgrade, in order to keep users printing via Cloud Print.
Check that auto-updates are enabled on your server. Refer to the Mobility Print advanced configuration page and ensure your server can reach the following endpoints: [Windows] https://mobility-print.papercut.com/client-version/v1/check-update/pc/win [Mac] https://mobility-print.papercut.com/client-version/v1/check-update/pc/macos [Linux] https://mobility-print.papercut.com/client-version/v1/check-update/pc/linux If your organization does not allow auto-updates, you’ll need to manually update your server before Tuesday 7 October. Download the latest Mobility Print server installer here . On versions v1.0.3770 or later of Mobility Print Server, if you are using Cloud Print, an update to the firewall outbound rules may be required if you see the following message in the Mobility Print Admin UI:
"To ensure users can keep printing via Cloud Print, follow the details on the Cloud Print update page"
You will need to update firewall outbound rules by replacing mqtt.notifications.cloud.papercut.com with notif.mp.cloud.papercut.com (IP(s): 3.13.10.206, 3.147.218.242). See the Mobility Print system requirements page for more information.
There are no Mobility Print client updates required for this change to take effect.
Articles in this section
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- PaperCut Mf - SSL Certificates - Windows
- macOS Rosetta transition (end of life)
- User details missing from copy jobs on Toshiba devices in the Administrator interface Job Log
- Performing a Laptop Test for Device and Server Testing
- Restoring deleted printers when upgrading macOS
- Scan, Device Functions or other buttons are missing from PaperCut MFD app
- Printer pulls job from local client deprecation
- Devices End-of-life Policy
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