Some sites have reported issues in recent versions of PaperCut where the client software consumes 100% CPU. This issue, although not yet fully diagnosed, seems to related to graphics driver issues and the use of transparency. This issue occurs when fast user switching is enabled and an active login session is switched out. Consider one of the following solutions:
Stop using fast user switching Reconsider the use of fast user switching. In a multi-user network environment (rather than home use), fast user switching can actually be a disadvantage as the inactive sessions consume resources. A full logout is usually what the user intended.
Disable advanced graphics features Following these steps will disable some advanced graphics effects in the client that seem to cause the high CPU issue on some systems.
Go to the client directory in Windows. This will be be C:\Program Files\PaperCut NG\client\win or C:\Program Files (x86)\PaperCut NG\client\win Make a backup copy of the config.properties file. Open config.properties in a text editor. Remove the “#” from the start of the line “#disable-gui-effects=Y”. If you don’t find this line, please add the line “disable-gui-effects=Y” at the end of the file. Save config.properties Restart pc-client (the client executable). Note: If the client is locally installed, you may need to edit the local copy of the config.properties file.
Articles in this section
- How to remove a print job from the queue
- Upgrading the PaperCut Hive Ricoh Full Embedded App
- Share ARM64 Drivers from Windows Print Servers
- Printing from Microsoft Edge Browser and other Windows 10 and 11 Store Apps
- Top 10 best practices for implementing Print Quotas in education
- PaperCut Hive and SentinelOne
- Troubleshooting Mobility Print and Lightspeed
- Troubleshooting PaperCut Pocket & Hive Login
- Smooth MFD Upgrades: A Step-by-Step Guide
- PaperCut NG/MF Security Bulletin (December 2024)
Comments
0 comments
Please sign in to leave a comment.