I work for a County School District and we have PaperCut NG running on our servers. We have had no issues until recently as school is starting to gear up. Our mainframe group uses a product called oneprint which translates/spools the mainframe print jobs to a printer queue on the server at the school. It is mostly an unattended spool. For some reason when papercut service is started it causes Oneprint to see a paused printer, we then see it spool to the print queue as if it prints but it never reaches the printer. Is there any way to exclude the oneprint jobs from being intercepted by paper cut?
There are a few options here depending on how the jobs can be identified:
Option 1) If the jobs have a unique name, then you can use the Ignored Documents setting to ignore these documents as they pass via the queue. This can be done by setting the IgnoreDocumentNames setting in the file located at:
C:\Program Files\PaperCut NG\providers\print\win\print-provider.conf Remember to remove the # comment from the start of the line to enable the option, then restart the “PaperCut Print Provider” service to have the change take affect.
Option 2) If the document names can not be uniquely identified, the you may need to set up a separate queue (or set of queues) for these jobs. The queue name would be listed in the IgnoredPrinters list in the same print-provider.conf file. The only application that should use this queue would be the Oneprint/mainframe jobs. PaperCut would ignore all jobs in this queue and should hence not affect printing.
Articles in this section
- PaperCut NG/MF Security Bulletin (May 2025)
- How to permit users to cancel print jobs at HP MFD
- How to remove a print job from the queue
- Upgrading the PaperCut Hive Ricoh Full Embedded App
- Share ARM64 Drivers from Windows Print Servers
- Printing from Microsoft Edge Browser and other Windows 10 and 11 Store Apps
- Top 10 best practices for implementing Print Quotas in education
- PaperCut Hive and SentinelOne
- Troubleshooting Mobility Print and Lightspeed
- Troubleshooting PaperCut Pocket & Hive Login
Comments
0 comments
Please sign in to leave a comment.