“Help! I am a PaperCut Administrator and I need to know how to stop and start or restart the various PaperCut services as part of my troubleshooting!”
Throughout the life of a PaperCut installation, an Administrator might encounter a situation where it is necessary to isolate PaperCut from a particular problem. This can be accomplished by temporarily stopping certain PaperCut services, but how are these services stopped? This article will shed some light on the recommended process for each Operating System that is supported by PaperCut.
Info Only perform the below actions if instructed to by PaperCut Support. Any service that is manually stopped will need to also be started again, so remember to bring the service back up when you are done!
Windows PaperCut services can be stopped/started from services.msc as shown below:
Stop: Start: The process is the same for all services when using Windows, just highlight the service you wish to stop/start!
macOS PaperCut services can be started/stopped from the Terminal using the below commands:
Application Server Stop: sudo launchctl unload /Library/LaunchDaemons/papercut.plist Start: sudo launchctl load /Library/LaunchDaemons/papercut.plist Print Provider Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-event-monitor.plist Start: sudo launchctl load /Library/LaunchDaemons/papercut-event-monitor.plist Web Print Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-web-print.plist Start: sudo launchctl load /Library/LaunchDaemons/papercut-web-print.plist Mobility Print Stop: sudo launchctl unload /Library/LaunchDaemons/pc-mobility-print.plist Start: sudo launchctl load /Library/LaunchDaemons/pc-mobility-print.plist Mobility Print Cloud client Stop: sudo launchctl unload /Library/LaunchAgents/mobility-client-user-context-service.plist Stop: sudo launchctl unload /Library/LaunchDaemons/pc-mobility-print-client.plist Start: Go to Applications > PaperCut Mobility Print Client folder and run the restart.command Job Ticketing Stop: sudo launchctl unload /Library/LaunchDaemons/pc-job-ticketing.plist Start: sudo launchctl load /Library/LaunchDaemons/pc-job-ticketing.plist Print Deploy Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-print-deploy.plist Start: sudo launchctl load /Library/LaunchDaemons/papercut-print-deploy.plist iOS Print (Legacy) Stop: sudo launchctl unload /Library/LaunchDaemons/papercut-iosprint.plist Start: sudo launchctl load /Library/LaunchDaemons/papercut-iosprint.plist Linux Application Server Stop: sudo systemctl stop pc-app-server Start: sudo systemctl start pc-app-server Print Provider Stop: sudo systemctl stop pc-event-monitor Start: sudo systemctl start pc-event-monitor Web Print Stop: sudo systemctl stop pc-web-print Start: sudo systemctl start pc-web-print Mobility Print Stop: sudo systemctl stop pc-mobility-print Start: sudo systemctl start pc-mobility-print Print Deploy Stop: sudo systemctl stop pc-print-deploy Start: sudo systemctl start pc-print-deploy Still have questions? Let us know! We love chatting about what’s going on under the hood. Feel free to leave a comment below or visit our Support Portal for further assistance.
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