PaperCut MF supports optical character recognition (OCR), blank page removal, despeckling, and deskewing as part of our Document Processing feature. This function can either be performed by a service hosted in the Cloud, or by a component that can be installed on an on-premise server.
The instructions to set up this feature are described in our manual here, and this article simply explains how to find the logs for the locally hosted/on-premise Document Processing server when requested by Support.
Steps
Log onto the server where the Document Processing service is installed. Open the file explorer and browse to C:\Program Files\PaperCut OCR\data\logs. Make a copy of the file called pc-ocr.log to share with us. Still have questions? Let us know! We love chatting about what’s going on under the hood. Feel free to leave a comment below or visit our Support Portal for further assistance.
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