Printing a Print To File

PaperCut tech support sometimes requests print-to-files to help diagnose problems with page analysis or watermarking. PaperCut developers run these print-to-files against the PaperCut Print Provider code to narrow down what is causing the problems. In some cases PaperCut developers will not be able to reproduce problems with print-to-files because the problems are specific to a customer’s printers. In this case PaperCut developers may create print-to-files that will show the problems they are looking for and ask customers to print these files on their printers. This articles explains how to do this. Steps for printing a print-to-file in Windows Go to Devices and Printers. Select the printer you wish to print to. Right-click on the printer and select Printer Properties. Select the Sharing tab. Share this printer. Note the share name. Open a Windows command prompt and type copy _file-name_ \\_server-name_\_printer-share-name_ where _file-name_ is the name of the print-to-file _server-name_ is the name of the computer the printer is connected to _printer-share-name_ is the share name of the printer