In versions of CUPS from 2009 onwards for both Linux and Mac OS X, administrators may encounter issues where jobs sent from a network workstation to the print server will halt and generate errors in the CUPS print logs. This is not a problem caused by PaperCut and will happen even without PaperCut installed. Based on research at the time of writing, it is a currently tracked bug within a number of Linux communities.
The key error notification will appear in the CUPS print log, similar to the example below:
[15/Dec/2011:17:44:12 −0500] Request from “10.1.10.21” using invalid Host: field “thishost.department.company.au” Resolution The most common way to resolve this issue is as follows:
Add ServerAlias * in a new line to your cupsd.conf file. For Linux this should be located here: /etc/cups/cupsd.conf For OS X this should be located here: /private/etc/cups/cupsd.conf If you are using IPP to share the printers, try connecting with LPR.
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- PaperCut MF - New SSL certificate (macOS)
- New KB article template
- Xerox embedded devices - Incorrect login screen issues
- Handling hidden characters in card numbers
- Scan to multiple email destinations
- PaperCut NG/MF Security Bulletin (March 2026)
- PaperCut Hive and Pocket Compatibility Tool
- Enabling ARM64 support in PaperCut NG/MF Print Deploy
- Incorrect stapling when printing multiple copies via a Find-Me queue using HP PCL drivers
- Resetting the PaperCut Hive or Pocket app (Android & iOS)
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