A small number of PaperCut customers have reported to PaperCut Support that when printing with some Toshiba print drivers they recieve a popup (shown below) asking for a LDAP server. This prevents printing.
This functionality is not required in the print driver as PaperCut will already have authenticated the print job. You can turn this feature off by going to Devices and Printer → Right click on printer - Select Properties → Device Settings tab and unticking Update Automatically, then setting Account Settings → User Authentication → Off.
Alternatively, we have had it reported that selecting “PaperCut” in the drop down list works in some environments. This is not a configuration that we actively support, but it may work for you.
Articles in this section
- PaperCut Mf - SSL Certificates - Windows
- papercut-mf-ssl-certificates-macos
- PaperCut Mf - SSL Certificates - Windows
- macOS Rosetta transition (end of life)
- User details missing from copy jobs on Toshiba devices in the Administrator interface Job Log
- Performing a Laptop Test for Device and Server Testing
- Restoring deleted printers when upgrading macOS
- Scan, Device Functions or other buttons are missing from PaperCut MFD app
- Printer pulls job from local client deprecation
- Devices End-of-life Policy
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