Fix Print Tracking in Mac Sonoma 14.4

A change (Apple ticket reference 123028502) introduced in macOS Sonoma 14.4 affects the PaperCut Print Provider’s ability to restart CUPS (Common Unix Printing System). As a result, the Print Provider is unable to track and monitor newly added print queues. It’s important to note that existing print queues will continue to be monitored and controlled without interruption. It’s also preventing Print Deploy from installing new Direct Print queues in client workstations. As a result, users won’t be able to install new Direct Print queues. However, existing print queues installed on their Macs remain functional for printing. Permanent fix for this issue will be available Direct Printer Monitor - Print deploy 1.8.2587 (auto-update) Print Provider - NG/MF 23.0.8 Workaround You can fix this issue by manually replacing our updated version of configure-cups script. Print Provider Download the updated version of the configure-cups script from here . Unzip the file and replace the content of existing configure-cups script with the updated version in the following location: /Applications/PaperCut MF/providers/print/mac/ /Applications/PaperCut NG/providers/print/mac/ Make sure to file permissions remains unchanged Direct Printer Monitor - Print Deploy Download the updated version of the configure-cups script from here . Unzip the file and replace the content of existing configure-cups script with the updated version in the following location: /Applications/PaperCut Print Deploy Client/direct-print-monitor/providers/print/mac Make sure to file permissions remains unchanged Command to use Replace [path-to-destination-directory] with the path to the destination directory. unzip -p configure-cups.zip > [path-to-destination-directory]/configure-cups