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You will be able to find this information on the login screen for the product you're using.

If you're running PaperCut NG or PaperCut MF, this can be found on the 'Help' page (or 'About' page on older versions) in your PaperCut Admin interface. Otherwise, if you're running PaperCut Mobility Print by itself, this will be in the Mobility Print admin interface near the bottom of the screen.

Your organization ID can be found in your Pocket or Hive URL, for example pocket.papercut.com/123A4b56 or hive.papercut.com/123A4b56

You can find this information on the 'About' tab of your PaperCut Admin interface.

Please tell us as much as possible about the issue that you’re seeing or the question that you have - feel free to include any useful context and background that you have too. Oh, and please tell us your name too!

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