Use Advanced Scanning to Lookup user’s email address from PaperCut user list

People who scan often need to send the document to another person instead of themselves. With the release of PaperCut MF’s Advanced Scanning , it’s now possible to let users search for email address already within PaperCut at the panel of the copier. Note The lookup will only look for email addresses already added to users within PaperCut (either imported via .tsv, manually added or imported via a sync method) the device will not interrogate the import source directly such as AD or Microsoft Entra ID Critical Keep in mind this does require an additional Advanced Scan license assigned to each device. See: Enable Advanced Scan actions on a device. This article gives you simple, step-by-step instructions on how to use PaperCut MF’s Advanced Integrated Scanning feature to create a “Lookup email address using Advanced Scanning” button. This setup lets users type the full, or part of a specific email address they need directly on the copier screen every time they scan, for PaperCut to search its users list to return any matching email address to use as the “To” address. Note Important Prerequisite: Populating Email Addresses From PaperCut 25.0.1. The User Lookup feature searches the PaperCut user directory based on Full Name and Email. Because of this, it will return users in the search results who have a Full Name configured even if they do not have an email address. If an end-user selects a user record without an email address at the MFD, the scan delivery will fail. To ensure a smooth experience and prevent failed scan deliveries, you must ensure all users in your PaperCut directory have a valid email address populated before using this feature. Let users Lookup an email address: Log into the PaperCut MF admin interface. Navigate to Devices, select Scan Actions, and click Create new scan action. For the type Type of scan action, leave as Email. Set the Label to a descriptive label users will see on the MFD, such as “Lookup email address”. Under the Metadata section, Choose the Advanced tab to open the detailed configuration options Fill out the User Fields. This section creates the text input box for the user on the device screen. ID: CustomEmail Label: Scan to a custom email Field Type: User Lookup Placeholder: Leave Blank User Lookup: All Email to: {{fields.customemail.email}} Filename: As required or leave as default Email Subject: As required or leave as default Email from: {{user.email}} or set email address if required Scroll to the bottom and click Save & configure access. Follow the steps on screen to assign the scan action to a group as needed. Lastly, log onto a copier running PaperCut MF as a user and confirm the scan works as expected. Warning Ensure the device is set to allow Enable Advanced Scan Actions in Devices > Device > Summary > Integrated Scanning otherwise the new scan action will not be displayed in the scan options at the device after login Now when you log into the device and go to the new scan action you will be able to enter part of an email address and the lookup will display all matching emails available to select (if you don’t see an address you expect to, please make sure the user has been imported from the sync source and has the address within the user details in PaperCut).