By default PaperCut uses an internal embedded database called Apache Derby which was initially developed by IBM and sold as Cloudspace DB. PaperCut can also be run on external databases like Microsoft SQL Server.
Some PaperCut customers may wish to utilize a SSL connection to their Microsoft SQL server. When making the changes as described in the manual at the end of this document, you will need to make an additional change to support SSL connection.
Original #database.url=jdbc:jtds:sqlserver://localhost/papercut Modified #database.url=jdbc:jtds:sqlserver://localhost/papercut;ssl=required Additional steps for 14.2 onwards With the release of 14.2 we updated the version of Java PaperCut uses, in this updated Java engine some SSL connection issues were discovered between the Java database driver and MS SQL Server. When using the ssl=required modification above, you may receive errors connecting to the database, in these circumstances we recommend the additional configuration steps:
Create a text file in the directory: [app-path]\server\custom\ named service.conf Open the file in a text editor and add the following line: wrapper.java.additional.7=-Djsse.enableCBCProtection=false Save the text file. Restart the PaperCut Application Server service. Test the connection. For more information using an external database, and instructions on how to “upsize” to an external database, see the manual here.
Other Microsoft SQL Server connection options PaperCut utilizes the jTDS JDBC driver which has other connection options that may be applicable to your environment.
Articles in this section
- PaperCut MF - New SSL certificate (macOS)
- New KB article template
- Xerox embedded devices - Incorrect login screen issues
- Handling hidden characters in card numbers
- Scan to multiple email destinations
- PaperCut NG/MF Security Bulletin (March 2026)
- PaperCut Hive and Pocket Compatibility Tool
- Enabling ARM64 support in PaperCut NG/MF Print Deploy
- Incorrect stapling when printing multiple copies via a Find-Me queue using HP PCL drivers
- Resetting the PaperCut Hive or Pocket app (Android & iOS)
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